Phyllis Pollack

/Phyllis Pollack
Phyllis Pollack

About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation (, has been a mediator in Los Angeles, California since 2000. She has conducted over 1700 mediations. As an attorney with more than 35 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Currently, she is the in­coming chair of State Bar of California’s ADR Committee. She has served on the board of the California Dispute Resolution Council (CDRC) (2012­2013), is a past president and past treasurer of the SCMA Education Foundation (2011­2013) and a past president (2010) of the Southern California Mediation Association (SCMA). Ms. Pollack received her BA degree in sociology in 1973 from Newcomb College of Tulane University and her JD degree from Tulane University School of Law in 1977. She is an active member of both the Louisiana and California bars. Pollack believes that it is never too late to mediate a dispute and recommends mediation over litigation as it allows the parties to decide their own solutions.
10 11, 2017

I Apologize For Suggesting It !

By | 2017-10-27T11:33:54+00:00 November 10th, 2017|Actual Mediations|0 Comments

Mediations and their participants never cease to amaze me. Recently, I mediated a personal injury lawsuit. It should have settled as liability was not an issue.  Defendant was not contesting her fault for making a left turn immediately in front of Plaintiff’s vehicle that was proceeding straight. Rather, the issue was damages or how much [...]

3 11, 2017

Listening Leads to Empathy

By | 2017-10-27T11:34:50+00:00 November 3rd, 2017|News articles|0 Comments

Have you ever sat back with your eyes closed and listened to music or someone speaking? Why did you do it? Probably, to appreciate more fully and deeply what you were hearing. By shutting down one of our senses, we allow ourselves to hone in more deeply to the music or conversation. Well, you are [...]

27 10, 2017

Three Conversations

By | 2017-10-11T13:33:19+00:00 October 27th, 2017|Conflict resolution|0 Comments

As part of a book club, I just finished reading Difficult Conversations [How To Discuss What Matters Most] by Douglas Stone, Bruce Patton and Sheila Heen (Second edition, Penguin Books, New York, 2010). While its advice is geared towards the layman, as an experienced neutral, I found some interesting nuggets within its chapters. By “difficult [...]

20 10, 2017


By | 2017-10-09T11:57:59+00:00 October 20th, 2017|Research|0 Comments

One of the unexpected obligations as a lecturer in law at a major university is that I must participate in harassment prevention training. One topic caught my attention although it was barely mentioned: micro-affirmations. Digging deeper into this topic on my own, I discovered the concept of micro inequities which is a form of unconscious [...]

3 10, 2017

Sunk Costs and the California Law Revision Commission

By | 2017-09-29T14:55:42+00:00 October 3rd, 2017|Legislature|0 Comments

On September 28, 2017, the California Law Revision Commission met to review the public comments it had received to its Tentative Recommendation (issued in June 2017) following its study to create an exception to mediation confidentiality (Study K-402). The clear majority of the comments opposed the Tentative Recommendation. Retired Judge David Long testified that he [...]

29 09, 2017

Expanding The Benefits of An Apology!

By | 2017-09-15T13:57:01+00:00 September 29th, 2017|Legislature|0 Comments

On July 13, 2017, Hong Kong’s Legislative Council passed an Apology Law ( Apology Ordinance (Cap. 631)) which will take effect on December 1, 2017. (Kluwer Mediation Blog (“Kluwer”)). The Apology Law is broad reaching in its definition and effect. Section 4 defines the meaning of “apology”: (1) In this Ordinance, an apology made by [...]

22 09, 2017

Questionable Negotiation Tactics!

By | 2017-09-05T16:03:03+00:00 September 22nd, 2017|Negotiation Strategy|0 Comments

One thing I have learned about agreeing to teach a class is that it has caused me to focus on many things that have otherwise been floating around in my subconscious. One of these is negotiation tactics: what is permissible and what is not. In researching this topic for class, I came across a blog [...]