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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Never Mediate During a Heat Wave!

Every day we read and/or see news of how climate change has affected or is impacting our daily lives. Well- an article in Live Science suggests that heat may cause us to be more aggressive (if not sleepy!) In an article  published in early September 2023 entitled “Hot Weather could [Read More]

By |September 29th, 2023|Research|

Informed Consent

Once again, I am teaching mediation ethics to graduate students at the Gould School of Law at the University of Southern California. Over the last couple of weeks, we have been focusing on “informed consent.”  Standard I  of the Model Standards of Conduct for Mediators  covers self-determination and mandates that [Read More]

By |September 22nd, 2023|Actual Mediations|

Mediation Ripeness

Many decades ago, when I was in law school, I learned about the “ripeness doctrine” in my Constitutional law course. Simply stated, this doctrine limits the power of a federal court to adjudicate cases that might otherwise fall within its jurisdiction. It concerns ““the timing of judicial intervention and prevents [Read More]

By |September 15th, 2023|Negotiating|

Faking Emotions During A Mediation

A recent blog post (dated August 21,2023) by the staff at Harvard’s PONS (Program on Negotiation)  concludes that while  sincere anger may be advantageous in a negotiation, appearing to be happy  may or may not be disadvantageous in a negotiation: …When we display anger, our counterparts tend to view us [Read More]

By |September 8th, 2023|Negotiation Strategy|

Are You an Introvert or an Extrovert?

In my practice of mediation, I never gave this question any thought! But I should.  I just finished reading a book entitled Quiet by Susan Cain (Broadway Books, New York 2013) and realized that our answer to this question greatly impacts absolutely everything we do in life (including negotiating disputes!) [Read More]

By |September 1st, 2023|Negotiation Strategy|

Naïve Realism? or Surrounded by Idiots?

In social psychology, there is a cognitive bias known as “naïve realism” which “is the human tendency to believe that we see the world around us objectively, and that people who disagree with us must be uninformed, irrational, or biased.” (https://en.wikipedia.org/wiki/Na%C3%AFve_realism_(psychology) That is, they are idiots. Which brings me to the book I [Read More]

By |August 18th, 2023|Research|
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