anger

//Tag:anger
9 10, 2015

The Upside of Anger

By | 2017-05-13T07:44:30+00:00 October 9th, 2015|Conflict resolution, New Articles, Research|0 Comments

In most disputes, when people get angry- it is a bad sign! It usually means that the dispute will NOT get resolved, and that one or the other party will leave in a huff.  Indeed, neuroscience teaches us that when the  parts of our brain  that control our emotions are operating in full force, there is [...]

18 07, 2014

Listening For the Emotions

By | 2017-05-13T07:27:44+00:00 July 18th, 2014|Negotiation Strategy|Comments Off on Listening For the Emotions

Have you ever attempted to calm down an emotional person? Our natural inclination is to deny the emotional content of what the speaker is saying by using logic and/or facts such as, "There is no reason to get upset", "Calm down", "You are over-reacting", "You have misunderstood", "Maybe it is because...."; "Don't be so sensitive", [...]

13 06, 2014

Anger Management

By | 2017-05-13T07:28:01+00:00 June 13th, 2014|Research|Comments Off on Anger Management

Let us suppose that you are at a mediation or in some sort of negotiation and the other party has just said something that has gotten you so angry, you are ready to grab your belongings and storm out of the mediation/negotiation.What should you do: give in to your feelings and storm out? Vent? Or, [...]

18 04, 2014

The Five Stages

By | 2017-05-13T07:28:26+00:00 April 18th, 2014|Odd stuff|Comments Off on The Five Stages

In 2000, when I took my first mediation training class, my teacher discussed the five stages of loss and grief first proposed by Elisabeth Kubler-Ross in her 1969 book, On Death and Dying. The particular training course I was attending focused on divorce mediations and so the stages were relevant because of the loss and [...]