apology

29 09, 2017

Expanding The Benefits of An Apology!

By |2017-09-15T13:57:01+00:00September 29th, 2017|Legislature|1 Comment

On July 13, 2017, Hong Kong’s Legislative Council passed an Apology Law ( Apology Ordinance (Cap. 631)) which will take effect on December 1, 2017. (Kluwer Mediation Blog (“Kluwer”)). The Apology Law is broad reaching in its definition and effect. Section 4 defines the meaning of “apology”: (1) In this Ordinance, an apology made by [...]

3 03, 2017

On Apologies…. Once Again!

By |2017-05-13T07:40:34+00:00March 3rd, 2017|News articles|1 Comment

Several times in the past, I have written on the power of an apology, including the right and wrong way to do it. When I saw an article by Jane Brody (entitled, “The Right Way to Say, ‘I’m Sorry’”) in the New York Times (January 31, 2017) discussing this topic, I could not let the [...]

27 10, 2012

An Apology Can Do Wonders

By |2017-05-13T07:33:48+00:00October 27th, 2012|Actual Mediations|Comments Off on An Apology Can Do Wonders

Last week, I conducted a mediation in which the Plaintiff was quite angry at what had happened to her. As I learned, she owns an auto body repair shop. Someone had brought a vehicle in for repair. However, that person abandoned the vehicle, never coming to pick it up. So, the plaintiff conducted a "lien [...]

17 02, 2012

The Power Of An Apology

By |2017-05-13T07:36:06+00:00February 17th, 2012|Actual Mediations|Comments Off on The Power Of An Apology

It is often said that the smaller the amount in dispute, the harder it is to settle the matter. I agree. . . having just experienced such a mediation. The matter was on appeal. The parties wanted to mediate before the opening brief was due in the hopes of settling early and before much time [...]