courtesy

12 07, 2019

Civility Precedes Empathy!

By |2019-07-08T10:58:48-08:00July 12th, 2019|Conflict resolution|0 Comments

There can be no empathy where there is no civility. I was at a conference  recently during which one the presenters made this statement. It struck me as I had never thought about these concepts as being connected. But, indeed, they are. “Civility” is defined as “…the act of showing regard for others by being [...]

27 07, 2018

Simple Courtesies

By |2018-07-27T09:50:43-08:00July 27th, 2018|Odd stuff|1 Comment

When I took my very first mediation training course in 2000, the instructor emphasized the importance of introducing ourselves to each and every one in the room and shaking their hands when we-the mediator- walked into the room for the first time. I did not think much about it, and it has been a practice [...]