More Words that Matter!

A few weeks ago, I posted a blog on the importance of the words we use during a mediation or any negotiation. For example, rather than using labels “the other side” or “Plaintiff” or “defendant”, we should use the actual names of the people involved. As chance would have it, [Read More]

By |December 8th, 2023|Negotiation Strategy|

Mediation Skills in Everyday Life!

My husband decided to purchase windshield wiper blades at Costco for our Audi.  A few days later, when we took the Audi in for repair, we asked  the repair person to put on the new blades. He advised that they were the wrong ones and would order the correct ones [Read More]

By |December 1st, 2023|Negotiation|

Never Mediate During a Heat Wave!

Every day we read and/or see news of how climate change has affected or is impacting our daily lives. Well- an article in Live Science suggests that heat may cause us to be more aggressive (if not sleepy!) In an article  published in early September 2023 entitled “Hot Weather could [Read More]

By |September 29th, 2023|Research|

Faking Emotions During A Mediation

A recent blog post (dated August 21,2023) by the staff at Harvard’s PONS (Program on Negotiation)  concludes that while  sincere anger may be advantageous in a negotiation, appearing to be happy  may or may not be disadvantageous in a negotiation: …When we display anger, our counterparts tend to view us [Read More]

By |September 8th, 2023|Negotiation Strategy|

Are You an Introvert or an Extrovert?

In my practice of mediation, I never gave this question any thought! But I should.  I just finished reading a book entitled Quiet by Susan Cain (Broadway Books, New York 2013) and realized that our answer to this question greatly impacts absolutely everything we do in life (including negotiating disputes!) [Read More]

By |September 1st, 2023|Negotiation Strategy|

A Different Way to Negotiate!

Our recent book club discussion featured Split the Pie: A Radical New Way to Negotiate by Barry Nalebuff (HarperCollins, New York 2022). While I understand the author’s concept, I am not sure if I am able to implement it as a mediator. In the simplest of terms, in a  two-party [Read More]

The Downsides to Negotiating via Video Conference!

A recent survey ( NADN-2022-SurveyOfLitigators-ViewsOnODR[64656] )  conducted by the National Academy of Distinguished Neutrals found that prior to the pandemic and lock down in March 2020 only about 2% of litigation attorneys had ever attended a mediation or arbitration using a video conference platform.  But thanks to the pandemic, as [Read More]

By |June 16th, 2023|Mediations|
Go to Top