Virtual Mediation Is Here To Stay!

Recently, I received an email from Darren Lee, Executive Director of The National Academy of Distinguished Neutrals (NADN) with the results of a survey (NADN-2022-SurveyOfLitigators-ViewsOnODR[64656]  ) of litigators on virtual mediation. The survey compared responses received in September 2020 with those received in September 2022. Both surveys were sent to [Read More]

By |October 28th, 2022|Research|

Trust and Rapport- ODR Style!

One of the most important things a mediator must do- if not the most important- is to build trust and rapport with the parties.  In pre-Covid days, this was a bit easier; the mediator could sit face to face with each party and schmooze. Now, we are reduced to being [Read More]

By |April 9th, 2021|Uncategorized|

Will I Be Made Redundant?

A great fear of mine is that with the blossoming of artificial intelligence (AI), my skills as a mediator will be replaced by a robot. This fear crept into my conscious again upon reading an article posted by Nick Hilborne on February 19, 2019 entitled , “Robot Mediator settle first [Read More]

By |April 19th, 2019|News articles|
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