Unbiased. Straightforward. Effective.
The best and most durable resolutions to conflict are those that are achieved by the parties themselves. That is why Phyllis Pollack, President of PGP Mediation in Los Angeles, California, ([email protected]) approaches mediation with a facilitative, interest-based approach that puts parties in the driver’s seat.
Parties know their issues, priorities and needs better than any judge or arbitrator. As a mediator, Phyllis does not impose her views on or make decisions for the parties. Instead, she assists the parties in having a productive conversation, looking for creative options that will be viable solutions for everyone involved.
After more than 15 years providing mediation services, Phyllis has the ability to bring the strengths and weaknesses of both parties’ cases to light, helping pave the way to resolution. While she will not offer her opinion on the conflict, she is proactive in helping clients reach an agreement by offering a generous dose of reality. This approach is particularly useful when the process has stalled due to unrealistic expectations, a failure to focus on needs rather than demands, or when one or more parties need to be reminded of the potential consequences of their failure to reach an agreement.
To learn more about Phyllis Pollack’s approach to mediation, please review an article about PGP Mediation that appeared in the Daily Journal.