Terms Of Service

Terms of Service

The following terms and conditions of service are applicable to all mediation services provided by PGP Mediation unless otherwise stated:

Cost Of Mediation Services

Mediation fees are based upon the time spent by the mediator on the case. This includes session time, document review, reasonable preparation, drafting of legal documents and all forms of subsequent correspondence with the parties or their legal representatives.

PGP Mediation charges a standard fee of $400 per hour for all mediation services, unless otherwise agreed before the date of the first mediation session. Flexible fees may be available upon request.

For matters involving “lemon law” and related areas, such as the Consumer Legal Remedies Act, a preferred rate of $250 per hour is applied for each of the first three hours of service. Subsequent hours are provided at the standard fee of $400 per hour.


A retainer is required to confirm any scheduled mediation session. The retainer will be calculated based on an estimate of the time the mediation will require. A full-day session is considered to be eight hours, unless otherwise specified. There is a minimum three-hour charge for one half-day or less, unless otherwise agreed. Any fees for services exceeding the amount of the retainer and for expenses are payable upon billing.

The retainer will be refunded in full if the mediator is notified in writing of a cancellation at least 10 business days before the scheduled session. Refunds will not be given for cancellations within 10 business days of the scheduled session, unless another mediation can be heard during that time.

Attorney Liability

Attorneys will be held jointly and severally liable for all mediation fees and will be billed accordingly for any expenses exceeding the retainer.

Preparation And Authority

Unless previously agreed, a representative of each party with the authority to resolve the dispute shall be present at each session. All parties, and their representation, are expected to be prepared to discuss information relevant to the conflict.


Both parties and their representation shall agree, in writing, to be bound by applicable state and federal law concerning the confidentiality of the mediation process.

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