Greater Los Angeles-Area Automobile Mediation
In Southern California, everyone drives everywhere, so when a car repeatedly breaks down it can be incredibly inconvenient and frustrating. Phyllis Pollack, President of PGP Mediation in Los Angeles, California, frequently mediates disputes between automobile dealers and vehicle owners based on state and federal lemon laws. In fact, approximately 88 percent of the cases she mediated during 2015, and 91 percent of the matters she mediated during 2016, involved lemon law issues. In total, Ms. Pollack estimates that she has mediated over 1300 matters involving lemon law/consumer fraud issues relating to automobiles.
Lemon laws protect consumers who have purchased automobiles that repeatedly fail to meet standards of quality and performance. Lemon Law mediation allows those consumers and automobile dealers to avoid the lengthy and expensive litigation process by bringing them together with a neutral, third-party mediator who can help them find a solution that they can both agree upon.
Experienced Lemon Law Mediator Serving Southern California
With an extensive background as a senior attorney and 13 years of experience mediating lemon law cases, Phyllis Pollack has an in-depth understanding of the Magnuson-Moss Warranty Act, the Song-Beverly Consumer Warranty Act, the Uniform Commercial Code, the Consumers Legal Remedies Act and related laws as well as the latest court decisions which allow her to keep parties focused and draw out the strengths and weaknesses of each party’s case.
Phyllis mediates cases involving both new and used cars, helping parties work through issues regarding compensation for repairs, dealer buy-back programs, misrepresentation and automotive fraud. She understands that both the consumer and the dealer have a lot at stake in these complex cases, so she is dedicated to helping parties find viable, mutually beneficial solutions.
PGP Mediation offers a preferred rate of $275.00 per hour.
In addition, Ms. Pollack offers a “crash” program in which she will block