A Mediation Scam!

Typically, I post  blogs about a  recent mediation or about  mediation theory or practice. But today I am posting about a scam. We have all heard about various scams in which the scoundrels attempt to have someone give valuable information over the telephone or perhaps hire an attorney and convince [Read More]

By |October 27th, 2023|Actual Mediations|

Informed Consent

Once again, I am teaching mediation ethics to graduate students at the Gould School of Law at the University of Southern California. Over the last couple of weeks, we have been focusing on “informed consent.”  Standard I  of the Model Standards of Conduct for Mediators  covers self-determination and mandates that [Read More]

By |September 22nd, 2023|Actual Mediations|

A lesson learned!

Last week, I conducted a lemon law mediation which highlighted a very valuable lesson. People need to be heard, acknowledged, and told that what they are saying has merit. The plaintiff leased a luxury automobile. At one point, she brought it into the dealership after the check engine light came [Read More]

By |March 25th, 2022|Actual Mediations|
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