Phyllis Pollack

About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

The Covid-19 Dispute

I guess I am doing what everyone else is doing these days; looking at the news through the lens of my training, expertise and experience. Thus, I am watching the issue of politics/economy vs. medicine play out as a dispute ripe for mediation. On one side is the plaintiff whom [Read More]

What, Me Worry?

Being involved in a lawsuit or even just in a dispute can be stressful, worrisome if not anxiety ridden. Believe it or not, being the mediator trying to help the parties resolve their dispute can also be stressful, worrisome, and anxiety producing. The mediator never really knows what is going [Read More]

By |March 20th, 2020|Research|

Left Digit Bias!

Readers of my blog probably realize by now that one of my favorite topics is cognitive biases which “…refer to a range of systematic errors in human decision- making from the tendency to use mental shortcuts. “( “How Common Mental Shortcuts Can Cause Major Physician Errors” by Anupam B. Jena [Read More]

By |March 13th, 2020|Research|

Happiness

As one might suspect, mediations are more likely to end in settlement when the participants are in a good mood or are happy.   Parties in bad moods make a mediator’s job more difficult; their overall negative outlook on life turns even the best settlement proposals into “bad deals”. So, when [Read More]

By |March 6th, 2020|Research|

Implicit Bias: How We Write!

It seems that implicit biases are all around us and are inescapable: they appear even in the language we use in our writing. A study  (“The sex of researchers affects the language of research papers.” ) discussed in the Science and Technology section of the January 9, 2020 edition of [Read More]

By |February 28th, 2020|Research|

In Negotiations, Are Women More Ethical Than Men?

The Harvard PONS blog posted (on February 10, 2020) a thought- provoking article by Katie Shonk entitled “Moral Leadership: Do Women Negotiate More Ethically than Men?” The answer is that generally, “yes”, “…women are generally less accepting of unethical behavior than men are and tend to behave more ethically than [Read More]

By |February 21st, 2020|Research|

Watch Out for the Non-Verbal Ques!

One of the latest blog posts from the Harvard  Negotiation Project notes the importance of understanding body language in negotiations. Written by the PON staff and posted on January 30, 2020, “Using Body Language in Negotiation” analyses three situations in which analyzing body language may improve the outcome of your [Read More]

By |February 14th, 2020|Research|

The Consequences of Not Listening!

Last week, I posted a blog about an article in the New York Times discussing the lost art of active listening. (“Are You Listening?”). It seems that my blog post was very timely because NPR just published an article on the loneliness of Americans. (“Most Americans Are Lonely, And Our [Read More]

By |February 7th, 2020|News articles|