Phyllis Pollack

About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Watch Out for the Non-Verbal Ques!

One of the latest blog posts from the Harvard  Negotiation Project notes the importance of understanding body language in negotiations. Written by the PON staff and posted on January 30, 2020, “Using Body Language in Negotiation” analyses three situations in which analyzing body language may improve the outcome of your [Read More]

By |February 14th, 2020|Research|

The Consequences of Not Listening!

Last week, I posted a blog about an article in the New York Times discussing the lost art of active listening. (“Are You Listening?”). It seems that my blog post was very timely because NPR just published an article on the loneliness of Americans. (“Most Americans Are Lonely, And Our [Read More]

By |February 7th, 2020|News articles|

Are You Listening?

One of the first things a mediator in training is taught is to listen, really listen what the parties are saying.  Aka “Active Listening”! Well, it seems that the need and ability to listen is a trait that many in the general population should also learn. A recent article in [Read More]

By |January 31st, 2020|Research|

Revisiting “Good Faith”!

In 2018, I wrote a blog about mediating in “good faith”. It involved a mediation in which defense counsel admitted that she was there ONLY because the court had ordered the mediation; her client was not inclined to settle or to offer anything in settlement. This posed the question: was [Read More]

By |January 24th, 2020|Research|

Be Wary of Electronic Signatures!

A recent appellate decision from the Fourth Appellate District in San Diego teaches that a party who allegedly signs a document electronically can still successfully challenge her signature. In Fabian vs Renovate America, Inc., Court of Appeal, Fourth Appellate District, Case No. D075519  ( issued November 19, 2019; published December [Read More]

By |January 10th, 2020|Court Cases|

It is All a Matter of Perspective

“Christmas is not a time nor a season, but a state of mind. To cherish peace and goodwill, to be plenteous in mercy, is to have the real spirit of Christmas.” — Calvin Coolidge I start this blog with this quote because the Christmas season tends to change our perspective [Read More]

By |December 20th, 2019|Court Cases|

Why Do I Serve Goodies During Mediations?

Like many mediators, I usually serve some food during a mediation  (along with water, coffee, tea etc.). Many of the participants are surprised and pleased when they come into the conference room and are greeted by these goodies. They probably think I am simply being hospitable. I am being more [Read More]

By |December 13th, 2019|News articles|