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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

What Do I Want?

Sometimes, parties attend mediation without being prepared. That is, they” wing it.” I can often tell that the party is “winging it” because they did not submit a brief. The submission of a brief is as much for the party’s benefit as it is for mine: It forces the party [Read More]

By |December 5th, 2025|Negotiation Strategy|

Happy Thanksgiving !!!!

Once again, Thanksgiving is upon us.  For the last two years, I posted the blog below, which I believe is as relevant today as it was  in the past. So, I would like to share it again. And.... again, I want to thank each of you for such a great [Read More]

By |November 21st, 2025|Odd stuff|

The One-Shot Player

I recently attended a mediation that highlighted the notions of the one-shot player versus the repeat player and the imbalance of power that accompanies it. The case involved a customer ( Joe Doe) and a large company ( ABC Inc.). The customer, Joe  Doe, was unhappy with the services rendered [Read More]

By |November 7th, 2025|Negotiation Strategy|

Halloween: An Exercise in Disributive Bargaining!

Tonight is Halloween, which got me thinking about it in terms of negotiation and dispute resolution. As I read its history, it struck me that its origin is actually an example of preemptive distributive bargaining. As explained on the History. Com website:    Halloween’s origins date back to the ancient Celtic [Read More]

By |October 31st, 2025|Old Stuff|

Technology has changed who we are!

The Harvard Program on Negotiation posted an interesting article discussing the obvious: technology has changed how we negotiate and who we are. In “Does Using Technology in Negotiation Change Our Behavior” (October 16, 2025), the Pon staff writer starts by providing a typical example of parties beginning their negotiation by [Read More]

By |October 17th, 2025|Negotiation|

How To Escape The Tar Pit!

In my last blog, I noted that getting into a conflict is like getting stuck in the La  Brea Tar Pits-one wades into the conflict (or the asphalt of the Tar Pits) and slowly sinks further and further into it. Suddenly, you find yourself stuck. Others perhaps try to come [Read More]

By |October 10th, 2025|Conflict resolution|
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