Watch the Body Language!

I was watching the CBS morning news the other day and as the program neared its end, the anchors talked for a few minutes with Vanessa Van Edwards, an expert on body language and the author of the just published book- Cues- Small Signals – Incredible impact. (video clip) According [Read More]

By |September 2nd, 2022|Research|

Body Language on Zoom!

Have you ever considered that everything we know about body language and non-verbal communication does not really apply in a video conference call? I certainly had not.  In the Bartleby commentary in the business section of The Economist  (February 5, 2022 edition), the author discusses how “online working has changed [Read More]

By |February 18th, 2022|Negotiating|

Watch Out for the Non-Verbal Ques!

One of the latest blog posts from the Harvard  Negotiation Project notes the importance of understanding body language in negotiations. Written by the PON staff and posted on January 30, 2020, “Using Body Language in Negotiation” analyses three situations in which analyzing body language may improve the outcome of your [Read More]

By |February 14th, 2020|Research|

Are You Listening?

One of the first things a mediator in training is taught is to listen, really listen what the parties are saying.  Aka “Active Listening”! Well, it seems that the need and ability to listen is a trait that many in the general population should also learn. A recent article in [Read More]

By |January 31st, 2020|Research|

The Medium Makes the Difference !

Recently I came upon an older article written by Tammy Lenski entitled, “Face to Face negotiation better than e-mail.” (“Lenski”) While the article was originally published in December 2003, its points are probably truer today than fifteen years ago. The last decade and a half has seen an explosion in [Read More]

By |March 9th, 2018|News articles|

The Value of Joint Sessions

Over the last few years, the trend in California has been not to hold joint sessions in mediation but, to conduct the entire mediation using separate sessions so that the adverse parties are never in the same room at the same time. (Sometimes they do not even want to meet [Read More]

By |April 17th, 2015|Research|