The Consequences of Not Listening!

Last week, I posted a blog about an article in the New York Times discussing the lost art of active listening. (“Are You Listening?”). It seems that my blog post was very timely because NPR just published an article on the loneliness of Americans. (“Most Americans Are Lonely, And Our [Read More]

By |February 7th, 2020|News articles|

Are You Listening?

One of the first things a mediator in training is taught is to listen, really listen what the parties are saying.  Aka “Active Listening”! Well, it seems that the need and ability to listen is a trait that many in the general population should also learn. A recent article in [Read More]

By |January 31st, 2020|Research|

When Interrupting is NOT interrupting!

The other weekend, my husband and I were visiting some friends (husband and wife) whom we had not seen in a while. As we were leaving, the wife and I were avidly talking with each other, seemingly interrupting each other, or at least, not letting the other finish a sentence. [Read More]

By |September 7th, 2018|Odd stuff|

Listening Leads to Empathy

Have you ever sat back with your eyes closed and listened to music or someone speaking? Why did you do it? Probably, to appreciate more fully and deeply what you were hearing. By shutting down one of our senses, we allow ourselves to hone in more deeply to the music [Read More]

By |November 3rd, 2017|News articles|

Three Conversations

As part of a book club, I just finished reading Difficult Conversations [How To Discuss What Matters Most] by Douglas Stone, Bruce Patton and Sheila Heen (Second edition, Penguin Books, New York, 2010). While its advice is geared towards the layman, as an experienced neutral, I found some interesting nuggets [Read More]

By |October 27th, 2017|Conflict resolution|

Dallas

Several years ago, I took a course with Douglas Noll who noted that everyone in a conflict is a victim, and every person in that conflict has six needs that must be met before the conflict can be resolved: vengeance, vindication, validation, need to be heard, need to create meaning [Read More]

By |July 15th, 2016|News articles|

Avoidance and Engagement

In last week’s blog, I mentioned one paradox (competition and cooperation) discussed by Bernard Mayer in his book, The Conflict Paradox (ABA and Jossey-Bass, 2015).  A second one is avoidance and engagement. Like the first paradox, on superficial glance, avoidance and engagement appear to be polar opposites. But, upon deeper [Read More]