Which is Better? To Be Seen or To Be Heard?

Many years ago, Albert Mehrabian, now a professor at the University of California at Los Angeles (UCLA) determined that approximately 55% of our communication is non-verbal; 38% of it is vocal (tone)  and 7% is words only, meaning body language can be very revealing. This simple fact played itself out [Read More]

By |August 12th, 2022|Court Cases|

Body Language on Zoom!

Have you ever considered that everything we know about body language and non-verbal communication does not really apply in a video conference call? I certainly had not.  In the Bartleby commentary in the business section of The Economist  (February 5, 2022 edition), the author discusses how “online working has changed [Read More]

By |February 18th, 2022|Negotiating|

One Year Later: Zoom Fatigue

Almost one year ago, life for most of us changed irrevocably: we went from commuting to and from our offices and fighting traffic to commuting between our bedrooms and “home” offices and fighting over internet access. We went into “lockdown.”  And with it, we all  took an accelerated course on [Read More]

Rethinking How We Dress!

On days that I had a mediation prior to Covid 19, I would dress the part. I would wear a pantsuit with very comfortable shoes for all the walking that I would end up doing by going back and forth between the different conference rooms. Now, during the pandemic, all [Read More]

By |November 6th, 2020|Research|

Zoomed Out!

It has been about 4 months or so since the Covid 19 crisis started mandating that we all stay home or close to it, wear masks and wash our hands a lot. Consequently, many of us are now working from home and using Zoom meetings in the place of in [Read More]

By |July 31st, 2020|Odd stuff|
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