Watch Out for the Non-Verbal Ques!

One of the latest blog posts from the Harvard  Negotiation Project notes the importance of understanding body language in negotiations. Written by the PON staff and posted on January 30, 2020, “Using Body Language in Negotiation” analyses three situations in which analyzing body language may improve the outcome of your [Read More]

By |February 14th, 2020|Research|

Are You Listening?

One of the first things a mediator in training is taught is to listen, really listen what the parties are saying.  Aka “Active Listening”! Well, it seems that the need and ability to listen is a trait that many in the general population should also learn. A recent article in [Read More]

By |January 31st, 2020|Research|

Revisiting “Good Faith”!

In 2018, I wrote a blog about mediating in “good faith”. It involved a mediation in which defense counsel admitted that she was there ONLY because the court had ordered the mediation; her client was not inclined to settle or to offer anything in settlement. This posed the question: was [Read More]

By |January 24th, 2020|Research|

Have Faith in Another’s Honesty!

In any given mediation, I am often asked whether I think the other party is telling the “truth”, can she be  “trusted” ? et cetera. It is a hard question to answer, and I prefer to be positive and optimistic in my response by stating that I have no reason [Read More]

By |November 8th, 2019|Research|

If you are going to mediate, be happy!

Long ago, I learned that outside events can affect a person’s mood at mediation. One example is traffic- fighting traffic to get to a mediation on time will affect the negotiation process. For this reason,  I try to schedule mediations after rush hour so at least the parties are not [Read More]

By |October 25th, 2019|Research|

Building Trust

School has started. More specifically, I have returned as a lecturer in law at  USC’s Gould School of Law teaching ADR Ethics. And, I must say, the first class was very lively. The topic was negotiation ethics. And, at one point, I noted that as a mediator, the most important [Read More]

By |September 13th, 2019|Research|

Should you Set A Goal?

The Harvard Negotiation PON’s recent blog raises an interesting issue: in a negotiation should you set a goal? In “The Anchoring Effect and How It Can Impact Your Negotiation”, it answers “yes”. Noting that the “anchoring effect is a cognitive bias that describes the common human tendency to rely too [Read More]

By |August 9th, 2019|Research|