Why Do I Serve Goodies During Mediations?

Like many mediators, I usually serve some food during a mediation  (along with water, coffee, tea etc.). Many of the participants are surprised and pleased when they come into the conference room and are greeted by these goodies. They probably think I am simply being hospitable. I am being more [Read More]

By |December 13th, 2019|News articles|

Apologies Are Not for Everyone!

In my various mediator trainings, the use of an apology as a means of resolving a dispute has often been discussed and advocated. Indeed, books have even been written on the use and power of an apology. (See for example: On Apology by Aaron Lazare). I have even advocated its [Read More]

By |August 23rd, 2019|News articles|

The Slippery Slope of Negotiations!

Every so often, I glance at the blog posts on the Program on Negotiation at Harvard Law School website and one caught my eye. It is  entitled “Ethics in Negotiations: How to Deal with Deception at the Bargaining Table”  written by the PON staff and posted on June 11, 2019.  [Read More]

By |July 5th, 2019|News articles|

Starting With the Small Stuff

In my early training to be a mediator, the trainer often suggested that to help the parties reach an agreement on the really big issues, start with the small ones. Discuss the easy issues first and obtain agreement on those. This will build momentum and a sense that resolution is [Read More]

By |June 21st, 2019|News articles|