Needs and Interests

"A house divided against itself cannot stand." Abraham Lincoln, Springfield, Illinois, June 16,1858 Like most of you, I have been paying much attention to the protests by Black Lives Matter in response to the death of George Floyd ; as I write this, the protests have been occurring all over [Read More]

Cultural Diversity responds to Covid-19

An important tool in any mediator’s toolbox is knowledge of cultural diversity. Early on in any training session, this topic is explored and discussed. What do I mean by “culture”? As explained by Ellen Waldman in her book Mediation Ethics (Jossey-Bass, San Francisco, 2011): UNESCO (United Nations Educational Scientific and [Read More]

By |May 1st, 2020|News articles|

The Consequences of Not Listening!

Last week, I posted a blog about an article in the New York Times discussing the lost art of active listening. (“Are You Listening?”). It seems that my blog post was very timely because NPR just published an article on the loneliness of Americans. (“Most Americans Are Lonely, And Our [Read More]

By |February 7th, 2020|News articles|

Why Do I Serve Goodies During Mediations?

Like many mediators, I usually serve some food during a mediation  (along with water, coffee, tea etc.). Many of the participants are surprised and pleased when they come into the conference room and are greeted by these goodies. They probably think I am simply being hospitable. I am being more [Read More]

By |December 13th, 2019|News articles|

Apologies Are Not for Everyone!

In my various mediator trainings, the use of an apology as a means of resolving a dispute has often been discussed and advocated. Indeed, books have even been written on the use and power of an apology. (See for example: On Apology by Aaron Lazare). I have even advocated its [Read More]

By |August 23rd, 2019|News articles|