Conflict resolution

27 10, 2017

Three Conversations

By |2017-10-11T13:33:19+00:00October 27th, 2017|Conflict resolution|1 Comment

As part of a book club, I just finished reading Difficult Conversations [How To Discuss What Matters Most] by Douglas Stone, Bruce Patton and Sheila Heen (Second edition, Penguin Books, New York, 2010). While its advice is geared towards the layman, as an experienced neutral, I found some interesting nuggets within its chapters. By “difficult [...]

21 07, 2017

The Pitfalls of “Moral” Politics

By |2017-07-13T15:07:52+00:00July 21st, 2017|Conflict resolution|1 Comment

Morality and “moral” politics seem to be in the news lately. I came upon an article in the Science and Technology section of The Economist (June 22, 2017 edition) discussing “political morality”. Noting that this may be an oxymoron, the article discusses studies showing that politicians who take a position and then change their minds [...]

12 05, 2017

What is your Goal?

By |2017-05-13T07:39:55+00:00May 12th, 2017|Conflict resolution|0 Comments

I just obtained a teaching position as a Lecturer of Law (aka adjunct professor) at University of Southern California Gould School of Law teaching the mediation ethics portion of an ADR Ethics class. One of the issues we will be discussing is the conflicting goals of the participants (that is, the parties, their attorneys, and [...]

5 05, 2017

Jack and Jill Go Up a Hill… And Argued No More (Part 2!)

By |2017-05-13T07:39:56+00:00May 5th, 2017|Conflict resolution|0 Comments

Several weeks ago, I posted a blog discussing two “lures of the Tribal Mind” set out by Daniel Shapiro in his recent book “Negotiating the Nonnegotiable.” (Viking 2016).  Those lures- Vertigo and Repetition Compulsion- struck me as the most common and ones to which we all can easily relate. However, there are others- Taboos (Id. [...]

28 10, 2016

Different Ways of Looking at the Same Thing!

By |2017-05-13T07:41:41+00:00October 28th, 2016|Conflict resolution|0 Comments

I attended the California State Bar Conference a few weeks ago. One of the panels, entitled Ten Common Mistakes in Mediation and How to Avoid Them, was presented by several speakers including Steve Mehta and Doug Noll. Both Messrs. Mehta and Noll discussed the neuroscience/ psychology involved in what it takes to resolve conflicts. Initially, [...]

23 10, 2015


By |2017-05-13T07:44:20+00:00October 23rd, 2015|Conflict resolution, News articles|0 Comments

Often, during a mediation, I will ask a party, "What will it take to resolve this dispute? "  Every once in a while, I am met with silence or a blank look. Why? I suspect it is because she really has not had the “quiet” time to reflect. Like everyone else in today’s world, the party was [...]

9 10, 2015

The Upside of Anger

By |2017-05-13T07:44:30+00:00October 9th, 2015|Conflict resolution, New Articles, Research|1 Comment

In most disputes, when people get angry- it is a bad sign! It usually means that the dispute will NOT get resolved, and that one or the other party will leave in a huff.  Indeed, neuroscience teaches us that when the  parts of our brain  that control our emotions are operating in full force, there is [...]