Research

4 10, 2019

The Good and Bad of Anger in Negotiation!

By |2019-09-25T15:40:51-07:00October 4th, 2019|Research|0 Comments

In a recent blog, I discussed my use of feigned anger to help resolve a case. This prompted me to wonder whether the use of anger in negotiations is helpful or harmful. It seems that it can be both bad and good depending on the degree of anger displayed. In an article entitled “ It [...]

13 09, 2019

Building Trust

By |2019-09-05T12:31:31-07:00September 13th, 2019|Research|0 Comments

School has started. More specifically, I have returned as a lecturer in law at  USC’s Gould School of Law teaching ADR Ethics. And, I must say, the first class was very lively. The topic was negotiation ethics. And, at one point, I noted that as a mediator, the most important things I need to accomplish [...]

9 08, 2019

Should you Set A Goal?

By |2019-07-25T16:01:14-07:00August 9th, 2019|Research|0 Comments

The Harvard Negotiation PON’s recent blog raises an interesting issue: in a negotiation should you set a goal? In “The Anchoring Effect and How It Can Impact Your Negotiation”, it answers “yes”. Noting that the “anchoring effect is a cognitive bias that describes the common human tendency to rely too heavily on the first piece [...]

2 08, 2019

Process Before Substance

By |2019-07-23T16:21:13-07:00August 2nd, 2019|Research|0 Comments

As part of a book club group, I recently read Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (Without Money or Muscle) by Deepak Malhotra (Berrett-Koehler Publishers, Inc. 2016). The thesis of the book is simple: to resolve any conflict, one must employ Framing, Process and Empathy. Framing is how to present [...]

15 02, 2019

Context Matters

By |2019-01-28T16:03:20-07:00February 15th, 2019|Research|0 Comments

Recently, I attended a training on cross cultural communication presented by Jason Harper as part of the Los Angeles County Bar Association training for mediators. During the presentation, Mr. Harper discussed “low-context” and “high -context” communications in terms of relationships vs rights. But first, some definitions: The concepts of high context and low context refer [...]

8 02, 2019

How SINS ful are you?

By |2019-01-29T12:43:35-07:00February 8th, 2019|Research|0 Comments

In a recent blog, I mentioned that I attended a seminar presented by Professor Blondell discussing ethical fading in mediation. At one point, she mentioned the SINS scale which I had not heard about. In 2000, Robert Robinson, Roy Lewicki and Eileen M. Donahue wrote an article, entitled, Extending and testing a five factor model [...]

30 01, 2019

The NFL’s Moral Disengagement

By |2019-01-29T12:32:35-07:00January 30th, 2019|Research|1 Comment

Having attended both undergraduate and law school at Tulane University in New Orleans, Louisiana, I am a Saints fan and like many, watched the game between the Saints and the Los Angeles Ram including the quite controversial pass interference and helmet to helmet “non-call” occurring with less than two minutes to go in the game: [...]

21 12, 2018

Implicit Biases May Be A Good Thing!

By |2018-12-07T16:55:12-07:00December 21st, 2018|Research|0 Comments

In past blog posts, I have discussed implicit biases and how important it is to recognize their existence and to counteract them in our daily lives. Yet, there may be another and more positive way of looking at them. It is simply a question of “framing”. (See below!) A November 27, 2018 blog posted on [...]