Cialdini

14 12, 2018

It’s All About Trust!

By |2018-12-06T13:03:34-07:00December 14th, 2018|Research|0 Comments

Recently, I wrote a blog about an almost mediation that was cancelled at the last moment because the attorney representing one party was not going to be present but sending a substitute instead. While the theme of that blog was that the parties lost a valuable opportunity to settle, there is another theme as well: [...]

9 02, 2018

Who Is in Authority?

By |2018-01-26T11:17:03-07:00February 9th, 2018|Research|0 Comments

I have had a series of mediations in which I have wondered who was actually in authority? The attorney or the client? As we have all learned somewhere along the line, when it comes to attorneys representing clients, it is the client’s case, not the attorney’s, and so it should be the client making the [...]

2 02, 2018

I Like You!

By |2018-01-24T15:57:55-07:00February 2nd, 2018|Research|0 Comments

Lawsuits are products. I know this sounds strange particularly to lawyers who after four years of college, three years of law school and then one or more bar examinations, do not want to consider themselves mere sales people (like the used car sales person?) but that is what we are: sales people. We are selling/ [...]

26 01, 2018

Avoiding Reciprocity

By |2018-01-24T15:58:38-07:00January 26th, 2018|Research|0 Comments

In December 2001, my husband and I acquired Argus- an English Springer Spaniel that we rescued from a shelter. As we both work, I immediately went about finding a dog walker and did so within a day. I will call the dog walker- Jane.  Up until last June, Jane has walked and dog sat not [...]