3 04, 2015

Snap Judgments

By |2017-05-13T07:46:03-07:00April 3rd, 2015|Research|0 Comments

Snap Judgments. We all make them … and how they can lead us astray! This obvious point is made in a blog posted on March 2, 2015 on the Harvard Program on Negotiation’s blog website ( entitled "How Snap Judgments Can Lead Negotiators Astray In Negotiation Conversations" ). The unidentified authors once again remind us; “New [...]

28 03, 2014

Seeing Is Better than Hearing (or Listening!)

By |2017-05-13T07:28:34-07:00March 28th, 2014|Research|Comments Off on Seeing Is Better than Hearing (or Listening!)

Last week, I posted a blog about the difference between "hearing" and "listening" and how the latter is intimately connected to "active listening".Well, it appears that while hearing and listening helps in everyday life, our senses of seeing and touching are more important! A new study reveals that our brain processes what we see and [...]

21 03, 2014

It Helps to Listen!

By |2017-05-13T07:28:44-07:00March 21st, 2014|Actual Mediations|Comments Off on It Helps to Listen!

It Helps to Listen!A few weeks ago, a colleague Esther C. Bleuel posted an article about hearing and listening, noting that the only thing these two concepts have in common is our two ears. As we know, "hearing" is not the same as "listening." To quote Ms. Bleuel, "...the purpose of listening is understanding, and [...]

27 04, 2012

Its All In The Delivery

By |2017-05-13T07:35:27-07:00April 27th, 2012|Negotiation Strategy|Comments Off on Its All In The Delivery

One of the major tools in a mediator's toolbox is "persuasion." Either through training, experience and/or intuition, a mediator learns tactics that can be used to "persuade" a party to compromise and settle a dispute. My friend and colleague, Maria Simpson Ph.D., defines "persuasion" as ". . .helping people agree with us through the use [...]