The Consequences of Not Listening!

Last week, I posted a blog about an article in the New York Times discussing the lost art of active listening. (“Are You Listening?”). It seems that my blog post was very timely because NPR just published an article on the loneliness of Americans. (“Most Americans Are Lonely, And Our [Read More]

By |February 7th, 2020|News articles|

Are You Listening?

One of the first things a mediator in training is taught is to listen, really listen what the parties are saying.  Aka “Active Listening”! Well, it seems that the need and ability to listen is a trait that many in the general population should also learn. A recent article in [Read More]

By |January 31st, 2020|Research|

Snap Judgments

Snap Judgments. We all make them … and how they can lead us astray! This obvious point is made in a blog posted on March 2, 2015 on the Harvard Program on Negotiation’s blog website ( entitled "How Snap Judgments Can Lead Negotiators Astray In Negotiation Conversations" ). The unidentified authors [Read More]

By |April 3rd, 2015|Research|

Seeing Is Better than Hearing (or Listening!)

Last week, I posted a blog about the difference between "hearing" and "listening" and how the latter is intimately connected to "active listening".Well, it appears that while hearing and listening helps in everyday life, our senses of seeing and touching are more important! A new study reveals that our brain [Read More]

By |March 28th, 2014|Research|

It Helps to Listen!

It Helps to Listen!A few weeks ago, a colleague Esther C. Bleuel posted an article about hearing and listening, noting that the only thing these two concepts have in common is our two ears. As we know, "hearing" is not the same as "listening." To quote Ms. Bleuel, "...the purpose [Read More]

By |March 21st, 2014|Actual Mediations|

Its All In The Delivery

One of the major tools in a mediator's toolbox is "persuasion." Either through training, experience and/or intuition, a mediator learns tactics that can be used to "persuade" a party to compromise and settle a dispute. My friend and colleague, Maria Simpson Ph.D., defines "persuasion" as ". . .helping people agree [Read More]

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