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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Conflict: La Brea Tar Pits!

Recently, I wrote about the notion of a “conflict entrepreneur”: “people who exploit high conflict for their own ends.” (Ripley, Amanda, High Conflict: Why We Get Trapped and How We  Get Out, Simon &Schuster Paperbacks, New York, NY, 2021) at.xi). I was so intrigued that I bought the book only [Read More]

By |October 3rd, 2025|Conflict resolution|

Conflict Entrepreneur

I was watching the CBS news the other night when John Dickerson did a piece on “ What is a Conflict Entrepreneur?”  https://youtu.be/fCrQRchkDWY?si=G24Lzq4Mu49tmUyR Dan Harris, in his article “How to avoid a conflict entrepreneur,” defines it as “… someone who  inflames turmoil to benefit themselves.” They are individuals who “get [Read More]

By |September 19th, 2025|News articles|

In Negotiations, Are Women More Ethical Than Men?

The Harvard PONS blog posted (on August 27, 2025) a thought- provoking article by Katie Shonk entitled “Moral Leadership: Do Women Negotiate More Ethically than Men?” The answer is that generally, “yes”, “…women are generally less accepting of unethical behavior than men are and tend to behave more ethically than [Read More]

By |August 29th, 2025|Research|

Has Mediation Become Mechanized?

Assembly Bill 1755  (AB 1755) became law on September 29, 2024. It significantly amends California’s Song-Beverly Consumer Warranty Act (ACT), initially adopted in the 1970s. The Act is designed to provide motor vehicle owners with the remedy of restitution or replacement against automobile manufacturers when their vehicle proves to be [Read More]

By |August 22nd, 2025|Mediation|

Ask Before Offering Advice!

One of the topics I cover in my mediation classes is the different styles or models of mediation, one of which is evaluative mediation. In the evaluative mediation model, the mediator aims to help the parties reach a resolution. To do this, she “… assumes that the participants want and [Read More]

Sexual Orientation and Negotiation

It has long been said that men tend to be assertive and competitive in negotiations, while women tend to be more passive and cooperative. A recent study discussed in the Program on Negotiation at Harvard Law School (PON) daily blog post debunks this stereotyping. In “Gender and Negotiations: New Research [Read More]

By |August 8th, 2025|Negotiation|
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