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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

The Sound of Silence!

The Sound of Silence is a song written by  and released in 1964  by Simon and Garfunkel. It was used  in the movie, The Graduate. Its lyrics include the phrases: “People talking without speaking, People hearing without listening.” It is the last phrase I want to dwell on: People hearing [Read More]

By |February 16th, 2024|Negotiation Strategy|

Avoidance

Anyone studying conflict resolution quickly learns that there are  five styles to resolving conflicts: avoidance, competition, collaborating, accommodating and compromising  (styles) Avoidance “… is knowing that there is a conflict but choosing not to deal with it.” (Id.) If we do not acknowledge or talk about the conflict, maybe it [Read More]

By |February 9th, 2024|Conflict resolution|

Consistency

In his book, Influence- Science and Practice, Robert B. Cialdini (4th ed. Allyn and Bacon, Boston 2001) discusses six psychological  principles that impact  us every day. One of them is  Commitment and Consistency:   “ It is, quite, simply our desire to be and to appear consistent with what we [Read More]

By |February 2nd, 2024|Mediation|

Substantive Fairness

Suppose you are mediating a divorce in which the wife agrees to accept 25% of the community assets in settlement even though a court would award her 50%. She wants the matter concluded as quickly as possible in the worst way and so will accept anything to be done with [Read More]

By |January 26th, 2024|Mediation|

Which Standard is Most Important?

Last semester, one of my students took the wrong take home exam. So, I prepared a special make up exam which was simple yet required a lot of thought: Rank in terms of importance five of the nine model standards in the Model Standards of Conduct for Mediators and explain [Read More]

By |January 12th, 2024|Mediation|

What is Your Resolution?

Happy New Year! May 2024 bring you health, happiness and prosperity… and the keeping of your resolutions! Typically- at this time of year- many of us make resolutions that we hope to keep throughout the year. They may pertain to keeping fit, losing weight, not drinking as much alcohol, attaining [Read More]

By |January 5th, 2024|Conflict resolution|

Reflections on 2023

In my final blog of the last three Decembers, I have reflected on the previous 525,600 minutes aka the year.  Another 525,600 minutes have elapsed, and it appears that we are finally  through with the pandemic. However, we are not through with Covid-19 (Or should I say that Covid -19 [Read More]

By |December 22nd, 2023|Uncategorized|
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