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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

A New Tool in my Toolbox!

The  other day I stumbled upon a tweet mentioning a “velvet hammer”. Wondering what it was, I googled the reference and came upon an article discussing its meaning and use; Why the ‘velvet hammer’ is a better way to give constructive criticism by Stephanie Vozza. Taking issue with the what [Read More]

By |April 12th, 2019|News articles|

Retaining Jurisdiction Just Got Tougher!

Normally, if a matter settles at mediation, the parties will enter into a settlement agreement then and there to ensure that the matter has indeed settled; there will be no buyer’s remorse or change of mind the next morning. Often included within the settlement agreement  are provisions that the settlement [Read More]

By |April 5th, 2019|Court Cases|

Silence is Golden!

In cleaning up my office so it could be repainted and re-carpeted, I came upon an article in the July 2018 ABA Journal (volume 104) entitled, “Sounds of Silence” by Philip N. Meyer (pp. 22-23.)  ( "ABA Article"). The ABA article notes that a pause at the right moment can [Read More]

Moral Disengagement, Part 2!

Several weeks ago, I posted a blog about moral disengagement regarding the bad call in the Saints- LA Rams game that effectively allowed the LA Rams to win a trip to the Super Bowl. ( As you know, the LA Rams lost to the New England Patriots- their sixth Super [Read More]

By |March 22nd, 2019|News articles|

What NOT to File with the Court!

No doubt you have had these same thoughts: after hearing or reading something, you wonder what on earth was the person thinking? Were they on drugs or something? Where was their self-restraint or the little person inside their head yelling “NO!NO!NO! DON’T DO IT!” This musing is brought about by [Read More]

By |March 8th, 2019|News articles|

Mediator Inconsistency

In preparing to teach a class on mediation ethics, I read Mediation Ethics  edited by Ellen Waldman (Jossey-Bass, San Francisco, 2011). In it, she makes a point I had never thought about: The Model Standards of Conduct for Mediators are inconsistent. (Id.  at 13-14.)  (“Model Standards”) While the Model Standards [Read More]

By |March 1st, 2019|Mediations|
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