If you are going to mediate, be happy!

Long ago, I learned that outside events can affect a person’s mood at mediation. One example is traffic- fighting traffic to get to a mediation on time will affect the negotiation process. For this reason,  I try to schedule mediations after rush hour so at least the parties are not [Read More]

By |October 25th, 2019|Research|

The Need For Preparation!

Several times in the past, I have discussed the need for each party to prepare for mediation for it to be successful. As you may guess, I return to this topic again because I just conducted a mediation that went nowhere fast because plaintiff was not prepared. It truly did [Read More]

Are You Hearing What I Am Saying?

As we all know, there is quite a bit of subtlety involved in every negotiation. While each party is outwardly stating her perspective or views,  each is also communicating a lot by what is not being said, or by what is being implied. Sometimes, these subtle communications get lost because the [Read More]

By |March 18th, 2016|Actual Mediations|

Vengeance Shall Never Be Yours!

n a recent post entitled "Listening for the Emotions", I discussed that the best way to calm someone down is to address the emotion and not the words. I learned this in a training session with Douglas E. Noll.However, I did not explain the theory behind this strategy. Again, Doug [Read More]

By |August 1st, 2014|Research|

Anger Management

Let us suppose that you are at a mediation or in some sort of negotiation and the other party has just said something that has gotten you so angry, you are ready to grab your belongings and storm out of the mediation/negotiation.What should you do: give in to your feelings [Read More]

By |June 13th, 2014|Research|