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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

A False Sense of Competency!

On September 29, 2024, Governor Newsom signed SB 940 into law, creating Business and Professions Code Section 6173. The new law (which takes effect on January 1, 2025) creates a voluntary  Alternative Dispute Resolution Certification Program to be administered by the State Bar.  One need not be a lawyer to [Read More]

By |October 4th, 2024|News articles|

Distance

In my last two blogs, I noted that I had just finished reading a book for our book club- The Catalyst: How to Change Anyone’s Mind by Jonah Berger (Simon & Shuster Paperbacks, New York (2020)) (“Catalyst”). The book's thesis is how to get people to change their minds through [Read More]

By |September 27th, 2024|Negotiation Strategy|

Endowment

In my last blog, I noted that I just finished reading a book for our book club- The Catalyst: How to Change Anyone’s Mind by Jonah Berger (Simon & Shuster Paperbacks, New York (2020)) (“Catalyst”). The thesis of the book is how to get people to change their minds through [Read More]

By |September 20th, 2024|Negotiation Strategy|

Following Up!

I am in a quandary. Whenever I have a mediation that does not settle at mediation, I follow up. But the question arises: what is the best way? Should I do it by telephone? E-mail? Text? Some of the above? All of the above? This quandary came to mind in [Read More]

By |September 6th, 2024|Mediations|

A Hypothetical Mediation

While driving home the other day, I heard a story on NPR that caught my attention. It was about Kentucky prisoners hacking a computer system to put more money into their digital accounts than existed. It happened at the Luther Luckett Correctional Complex in Oldham County, Kentucky. After a prisoner [Read More]

Using Chatbots to Negotiate!

The blog post on the Harvard Program on Negotiation(PONS) raised an interesting and timely issue: using chatbots to assist in negotiations. In her post, “Chatbot Negotiations: What can AI Do for You?” author Katie Shonk (August 8, 2024) relays the story of Walmart’s use of a chatbot to negotiate with [Read More]

By |August 23rd, 2024|Negotiation|
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