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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

“Good Faith”

"Good Faith"Quite often, one party accuses the other party of not negotiating in "good faith". I never gave much thought to the precise meaning of this term until I attended an entertainment law seminar in which one of the speakers mentioned that most entertainment contracts contain a clause requiring the parties to [Read More]

The Accidental Mediation

As a mediator specializing in "lemon law" cases, I work with many of the same plaintiffs' and defense counsel over and over again. They also work with each other over and over again, as well. These two points can be good... and can be bad as I quickly found out [Read More]

It is all about the Food

Something tells me that being a foodie if not a chef should be part of the job description of a mediator.   About a month ago, I wrote about a study that showed how one's grumpiness and thus willingness to settle disputes depends on the level of one's blood sugar; the [Read More]

By |June 20th, 2014|Research|

Anger Management

Let us suppose that you are at a mediation or in some sort of negotiation and the other party has just said something that has gotten you so angry, you are ready to grab your belongings and storm out of the mediation/negotiation.What should you do: give in to your feelings [Read More]

By |June 13th, 2014|Research|

Side Stepping Federal Mediation Confidentiality

Once again, the Ninth Circuit Court of Appeals has addressed the issue of the federal common law mediation confidentiality privilege without addressing it. It avoids the issue by saying that while the federal common law mediation confidentiality privilege applies, the defendant waived it and so it is not necessary to [Read More]

By |June 6th, 2014|Court Cases|

Walking Away an Impasse

In many mediations (including those I have conducted), there comes a point when the parties are at an impasse: they are stymied in reaching a settlement. The plaintiff wants more, and the defendant believes it has already offered too much. The parties want to settle but do not know how [Read More]

By |May 30th, 2014|Research|

How Not To Apologize!

Apologies have been much in the news this week. More specifically, Donald Sterling, in his interview with Anderson Cooper of CNN, in attempting to apologize, actually demonstrated how NOT to apologize, and how an apology can backfire if not carefully crafted.After watching the CNN interview, I decided to delve into [Read More]

By |May 16th, 2014|News articles|
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