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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

More is Not Always Better

Over the Thanksgiving holiday, I read Malcolm Gladwell's latest book, David and Goliath (Little, Brown and Company 2013). While he raises many interesting points throughout the book, the one that struck me was the "inverted U-curve" which he first mentions in chapter 1. In a footnote on page 54, he [Read More]

By |December 20th, 2013|Research|

“The Illusion of Memory”

"The Illusion of Memory"Recently, I conducted a mediation involving the purchase and sale of a used vehicle several years ago. The consumer was suing the used car dealer for its alleged failure to disclose certain information about the used vehicle prior to the sale.I listened to each party's story including [Read More]

By |December 13th, 2013|Research|

Preparation: It is All about Cognition

An often discussed theme in my blog has been preparation; that is, preparing for mediation, as opposed to "winging it." In previous posts, I have stressed (discussing a different reason each time) the importance of preparing for a negotiation/mediation and the dangers of "winging it."Well, as you might surmise, I [Read More]

By |December 6th, 2013|Negotiation|

Morning Morality

Today is Black Friday and with it, comes lots of shopping and negotiating for good buys. So... when is the best time to negotiate the best deal? Well, according to a study published about a month ago, people tend to be more honest and more ethical in the morning.A small [Read More]

By |November 29th, 2013|Research|

It’s all in the Wag of the Tail

I am a dog lover; so any story about dogs catches my eye, and I will find a way to relate it to negotiation/mediation. Here is my latest.Recently, The Economist (November 2, 2013) and other news organizations reported on a study by Giorgio Vallortigara, Marcello Siniscalchi, Rita Lusito and Angelo [Read More]

By |November 22nd, 2013|Mediation|

What is your S.W.O.T.?

A few months ago, I attended a board of directors meeting of the SCMA Education Foundation. At the meeting, the president started talking about "S.W.O.T. Analysis". Not having majored in business, I had no clue to what she was referencing.I have since learned; S. W.O.T. stands for "Strengths, Weaknesses, Opportunities [Read More]

By |November 15th, 2013|Negotiation Strategy|

Information Please

Let us suppose that you are an attorney representing a client at a mediation. The following occurs:Your clients, the defendants, have told you that you are authorizedto pay $750,000 to settle the case. In settlement negotiations, after your offer of $650,000, the plaintiff's attorney asks "Are you authorized to settle [Read More]

By |November 8th, 2013|Research|

“The Lunch Date”

A few weeks ago, I participated in a panel at the California State Bar Convention discussing the "Ethical Duties of Eliminating Bias in the Legal Profession." While the topic sounds dry, our discussion was not. Even though our presentation was at 8:00 am on a Sunday morning, the audience became [Read More]

By |November 1st, 2013|Odd stuff|
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