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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Preparation Is The Key

In her latest edition of One Minute Negotiating Tips appearing in the August 2013 edition of the Los Angeles County Bar Association's digital magazine ( Volume VII, No. 2), my colleague Linda Bulmash addresses a topic near and dear to me: preparing for negotiation. Her tip actually takes more than [Read More]

By |August 30th, 2013|Mediation|

The “Too Attractive” Bias

On Sunday, October 13, 2013, I will be participating in a panel presentation entitled, "Ethical Duties of Eliminating Bias in the Legal Profession" as part of the California State Bar's Eighty Sixth Annual Meeting in San Jose, California. The focus of our discussion will be hidden/implicit biases- those biases that [Read More]

By |August 23rd, 2013|Court Cases|

Where Is The Gorilla?

In 1999, Professors Daniel Simons and Christopher Chabris conducted a now well known study at Harvard University on distraction. As explained in a recent article on BBC Health News:Participants watched a video of two groups of people passing a basketball around - one group in black shirts, one group in [Read More]

By |August 16th, 2013|Research|

It Did Not Happen That Way!

If you have ever been in a dispute or in a conflict with someone (and who hasn't!), at some point, the "facts" of what allegedly happened are dissected. More often than not, there is disagreement about exactly what happened. It becomes a "he said, she said" argument in which credibility [Read More]

By |August 9th, 2013|Research|

Mind Mapping

Recently, the Program on Negotiation at Harvard Law School posted a blog by Katie Shonk discussing an April 25, 2013 article appearing in the Wall Street Journal written by Zack Anchors (entitled, Mind Mapping Streamlines A Business Negotiation.). In the blog, Ms. Shonk recounts Mr. Anchors' story about a financial [Read More]

By |August 2nd, 2013|Research|

Negotiation Clich̩s

I just finished reading a book by J. Anderson Little, Making Money Talk (How to Mediate Insured Claims and Other Monetary Disputes) (ABA Publishing 2007). The book has a lot of practical advice both for mediators and for disputing parties. In simple terms, Mr. Little explains that most disputes which [Read More]

By |July 26th, 2013|Negotiation|

Bad Information; Bad Decisions

I am a firm believer in the adage that one cannot convince someone to change her mind unless and until she is provided with new or different information. Thus, during the course of mediation, I am unable to change a party's view of the settlement value of a matter without [Read More]

By |July 19th, 2013|Research|

Mediation: I am Too Hungry to Decide

Recently, I conducted a mediation that went much longer than expected. It started at 11:00 am and after a couple of hours, I could see that the session would not conclude anytime soon, so I ordered lunch for everyone. Around dinner time, it appeared that we would soon be finished [Read More]

By |July 12th, 2013|Mediation|
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