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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

The Magnuson-Moss Warranty Act

As a mediator who handles a lot of "lemon" law matters, I have mediated many cases in which an alleged violation of the Magnuson-Moss Warranty Act is one of the claims. Last fall, the Ninth Circuit Court of Appeals issued an opinion involving this Act. Recently, it withdrew its opinion [Read More]

By |May 11th, 2012|Court Cases|

Mediation Confidentiality: Update On Ab 2025

On February 23, 2012, Assembly Bill 2025 (ab_2025_bill_20120223_introduced) was introduced in the California legislature. The intent of the bill was to abolish mediation confidentiality with respect to "... communications between a client and his or her attorney during mediation, in an action for legal malpractice or breach of fiduciary duty [Read More]

By |May 4th, 2012|Legislature|

Its All In The Delivery

One of the major tools in a mediator's toolbox is "persuasion." Either through training, experience and/or intuition, a mediator learns tactics that can be used to "persuade" a party to compromise and settle a dispute. My friend and colleague, Maria Simpson Ph.D., defines "persuasion" as ". . .helping people agree [Read More]

Too Happy ???

Science never ceases to amaze me. Now there is a study that finds that being too happy is not a good thing. According to an article in the April 2, 2012 edition of The Washington Post entitled "Too much happiness can make you unhappy, studies show", one can be less [Read More]

By |April 20th, 2012|Research|

Humor

If you have ever mediated a case with me (and most of you have not), you know that I crack jokes, especially in the opening joint session. There is a method to my madness; to take the tension out of the situation and try to put the parties at ease. [Read More]

By |April 13th, 2012|Research|
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