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About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation, has been a mediator in Los Angeles, California since 2000. She has conducted over 2,000 mediations. As an attorney with more than 40 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Read more of Phyllis' accomplishments here: https://www.pgpmediation.com/phyllis-g-pollack-biography/

Acknowledgement

In one of my very early blogs, I discussed the book, Beyond Reason by Daniel Shapiro and Roger Fisher. In it, they discuss five ways or core concerns to overcome emotions when negotiating. One of them is "appreciation: express appreciation of and to your adversary". (The others are affiliation, autonomy, [Read More]

By |December 19th, 2011|Negotiation Strategy|

What’s Your Generation?

The second issue of ADR Times Perspectives (Vol. 1, No. 2, Nov. 2011, hit my e-mail inbox the other day. Having enjoyed the first issue, I eagerly thumbed through this second issue and found an interesting article by Jasper Ozbirn entitled "Generational Gaps in the Workplace" (at pages 8-9.) According [Read More]

By |December 9th, 2011|Negotiation Strategy|

Those Pesky Little Words

In her Two Minute Training Tip for November 1, 2011, my colleague, Maria Simpson, Ph.D. looks at the words we use when we communicate. She points out that to be an effective negotiator - one must be careful of the pronouns she uses. "You" in any form - "you", "your" [Read More]

By |December 2nd, 2011|Negotiation Strategy|

When A Bully Refuses To Dance!

Recently, I posted blogs on the necessity of "dancing" and on "difficult people". This past week, both topics collided in a mediation! What an experience! The matter was a simple automobile accident in which defendant admitted liability. So, I thought to myself prior to the mediation (and after reading the [Read More]

By |November 25th, 2011|Actual Mediations|

You Must “Dance”

The other day, I found a new online magazine in my e-mail box. It was the very first edition, Vol. 1, No. 1 (October 2011) of ADR Times Perspectives on Dispute Resolution.According to the message from the Editor - Ms. Mikita Weaver - this publication started out as an interactive [Read More]

By |November 18th, 2011|News articles|

Settlement Authority

Routinely, most local rules of court require that persons with the ultimate authority to settle a matter be physically present at a court settlement conference or mediation. While it does not take much thought to understand the rationale behind this requirement, it may take a bit more thought to appreciate [Read More]

By |November 11th, 2011|Actual Mediations|

Do You Really Want To Settle?

People come to mediation to settle their disputes. Or, so they claim! But, do they really want to settle? In her monthly column, One Minute Negotiation Tips, published by the Los Angeles County Bar Association (Vol. IV, No. 9, October 2011), Ms. Linda Bulmash asks this fundamental question: Is Your [Read More]

By |November 4th, 2011|Negotiation Strategy|
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