Snap Judgments. We all make them … and how they can lead us astray! This obvious point is made in a blog posted on March 2, 2015 on the Harvard Program on Negotiation’s blog website ( entitled "How Snap Judgments Can Lead Negotiators Astray In Negotiation Conversations" ). The unidentified authors [Read More]
Either as a participant in a mediation or as the mediator, we have all learned the cardinal rule that mediations are confidential both in terms of the statements and other communications made during the mediation and the information the mediator keeps to herself, not sharing it with the other parties. [Read More]
Thanksgiving will soon be upon us. And while we will all give thanks for the many blessings that we have, I thought I would share some of the lesser known, but interesting facts about our national holiday. (Spoiler alert: This blog has absolutely nothing to do with mediation!) As we all [Read More]
There is an old adage, "Why do today what you can put off until tomorrow?" And indeed, many of us do just that because time is a precious commodity of which there is never enough. As a result, we address the issues or tasks that are the most pressing, figuring [Read More]
Once again, the Program on Negotiation at Harvard Law School published an interesting article. This time it is about the "rules" that the New York City Police Hostage Negotiators live by to defuse the very stressful crises with which they deal almost daily. What strikes me about the "rules" is [Read More]
In previous blogs, I have discussed the importance of "small talk" as a way to not only get to know people but to build rapport and trust. A key to helping parties settle their dispute is having a relationship with them and that relationship depends on trust. A party is [Read More]
A recent online article by Richard Farrell on discovery.com reviews a study revealing that man's best friend may not always be as happy as we think. In "Bowl Half Empty: Dogs Can Be Pessimists", Mr. Farrell reviews a study that tested the "judgment bias" of dogs. As the study explains, [Read More]
Once again, the New York Times has published an interesting article in its Sunday Review section on September 5, 2014 entitled "Liking Work Really Matters" by Paul A. O'Keefe. The thesis is that when we really enjoy what we are doing, we can do it for much longer than if [Read More]
