An Apology Can Do Wonders

Last week, I conducted a mediation in which the Plaintiff was quite angry at what had happened to her. As I learned, she owns an auto body repair shop. Someone had brought a vehicle in for repair. However, that person abandoned the vehicle, never coming to pick it up. So, [Read More]

By |October 27th, 2012|Actual Mediations|

The Power Of An Apology

It is often said that the smaller the amount in dispute, the harder it is to settle the matter. I agree. . . having just experienced such a mediation. The matter was on appeal. The parties wanted to mediate before the opening brief was due in the hopes of settling [Read More]

By |February 17th, 2012|Actual Mediations|
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