Anyone studying conflict resolution quickly learns that there are five styles to resolving conflicts: avoidance, competition, collaborating, accommodating and compromising (styles) Avoidance “… is knowing that there is a conflict but choosing not to deal with it.” (Id.) If we do not acknowledge or talk about the conflict, maybe it [Read More]
A few weeks ago, I discussed the paradox of Avoidance and Engagement as discussed by Bernard Mayer in his book, The Conflict Paradox (ABA and Jossey-Bass, 2015). I cited the use of mediation as an example of this paradox. Parties engage in mediation to avoid further litigation or prolonging the [Read More]
In last week’s blog, I mentioned one paradox (competition and cooperation) discussed by Bernard Mayer in his book, The Conflict Paradox (ABA and Jossey-Bass, 2015). A second one is avoidance and engagement. Like the first paradox, on superficial glance, avoidance and engagement appear to be polar opposites. But, upon deeper [Read More]
Is eye contact a good thing or a bad thing? Some will answer by saying it depends upon the person's cultural background as Westerners value sustained eye contact while Middle Easterners and/or Asians will view it as inappropriate. Others will answer by saying it depends on which study is under [Read More]
