Negotiating By Email!

Thanks to the pandemic, Online Dispute Resolution (ODR) seems to be the ONLY way to resolve conflicts these days. The notion of an in-person mediation is just not safe. While most folks read “ODR” to reference video conferencing, it does also include e mail and all other forms of asynchronous [Read More]

By |September 18th, 2020|Negotiation Strategy|

The Medium Makes the Difference !

Recently I came upon an older article written by Tammy Lenski entitled, “Face to Face negotiation better than e-mail.” (“Lenski”) While the article was originally published in December 2003, its points are probably truer today than fifteen years ago. The last decade and a half has seen an explosion in [Read More]

By |March 9th, 2018|News articles|

“Magic Words” Make the Difference

Given the pervasive use of e mail in business and in our lives in general, it is not surprising that a lot of disputes get settled via e mail. Indeed, there is a whole cottage industry including several web sites devoted to on-line dispute resolution.Consequently, a recent federal district court [Read More]

By |January 17th, 2014|Court Cases|
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