It has been said that body language makes up about 55% of our communication while our tone of voice comprises 38% and our actual verbal words comprise 7%. ( The 7% Rule). With everyone using Zoom these days, I would suspect that facial expressions are becoming more and more important. [Read More]
In its February 20, 2020 edition, The Economist published an article entitled, “Do not rely on Facial expressions for how people are feeling.” Noting that both Aristotle and Cicero believed that “...the face was a window onto a person’s mind”, the authors commented that more than 2000 years later, we [Read More]
Recently I came upon an older article written by Tammy Lenski entitled, “Face to Face negotiation better than e-mail.” (“Lenski”) While the article was originally published in December 2003, its points are probably truer today than fifteen years ago. The last decade and a half has seen an explosion in [Read More]
