Who Is in Authority?

I have had a series of mediations in which I have wondered who was actually in authority? The attorney or the client? As we have all learned somewhere along the line, when it comes to attorneys representing clients, it is the client’s case, not the attorney’s, and so it should [Read More]

By |February 9th, 2018|Research|

I Like You!

Lawsuits are products. I know this sounds strange particularly to lawyers who after four years of college, three years of law school and then one or more bar examinations, do not want to consider themselves mere sales people (like the used car sales person?) but that is what we are: [Read More]

By |February 2nd, 2018|Research|

Avoiding Reciprocity

In December 2001, my husband and I acquired Argus- an English Springer Spaniel that we rescued from a shelter. As we both work, I immediately went about finding a dog walker and did so within a day. I will call the dog walker- Jane.  Up until last June, Jane has [Read More]

By |January 26th, 2018|Research|

Preparing People to Be Influenced!

One Sunday (October 23, 2016), I was glancing through the Los Angeles Times and came upon an article by Robert Cialdini, a behavioral scientist and author of Influence: The Psychology of Persuasion published more than thirty years ago. He has published a new book entitled, Pre-Suasion: A Revolutionary Way to [Read More]

By |November 11th, 2016|News articles|