micro expressions Archives

Watch Out for the Non-Verbal Ques!

One of the latest blog posts from the Harvard Negotiation Project notes the importance of understanding body language in negotiations. Written by the PON staff and posted on January 30, 2020, “Using Body Language in Negotiation” analyses three situations in which analyzing body language may improve the outcome of your [Read More]

By Phyllis Pollack|February 14th, 2020|Research|

The Value of Joint Sessions

Over the last few years, the trend in California has been not to hold joint sessions in mediation but, to conduct the entire mediation using separate sessions so that the adverse parties are never in the same room at the same time. (Sometimes they do not even want to meet [Read More]