neglotiation Archives - PGP Mediation

Listening For the Emotions

Have you ever attempted to calm down an emotional person? Our natural inclination is to deny the emotional content of what the speaker is saying by using logic and/or facts such as, "There is no reason to get upset", "Calm down", "You are over-reacting", "You have misunderstood", "Maybe it is [Read More]

Grumpiness And Sharing A Meal

During one of my early meditation training classes, the teacher suggested that we set out food in the conference rooms during the mediation for at least two reasons. The first is that it provides an indication of how anxious/nervous/relaxed is each party. People do not tend to reach for food [Read More]