Reading Facial Expressions

It has been said that body language makes up about 55% of our communication while  our tone of voice comprises 38% and our actual verbal  words comprise  7%. ( The 7% Rule). With everyone using Zoom these days, I would suspect that facial expressions are becoming more and more important. [Read More]

By |October 30th, 2020|Research|

The Value of Joint Sessions

Over the last few years, the trend in California has been not to hold joint sessions in mediation but, to conduct the entire mediation using separate sessions so that the adverse parties are never in the same room at the same time. (Sometimes they do not even want to meet [Read More]

By |April 17th, 2015|Research|
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