Generating Multiple Options!

Attending a mediation requires making difficult decisions. It also requires weighing options. Do we settle? Not settle? Under what conditions? Should we hold out for more favorable terms? Or settle now? And so on. Well… The New York Times published an article in its Sunday Review Section on September 1, [Read More]

By |September 21st, 2018|News articles|

Three Conversations

As part of a book club, I just finished reading Difficult Conversations [How To Discuss What Matters Most] by Douglas Stone, Bruce Patton and Sheila Heen (Second edition, Penguin Books, New York, 2010). While its advice is geared towards the layman, as an experienced neutral, I found some interesting nuggets [Read More]

By |October 27th, 2017|Conflict resolution|

Which Option Do You Prefer?

As I have mentioned in previous blogs, I mediate an awful lot of "lemon law" cases. Frequently, the issue is whether the defendant manufacturer will "repurchase" the vehicle, or pay the plaintiff consumer a "sufficient" amount of money to entice her to keep the car, also known as a "cash [Read More]

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