It’s All About Trust!

Recently, I wrote a blog about an almost mediation that was cancelled at the last moment because the attorney representing one party was not going to be present but sending a substitute instead. While the theme of that blog was that the parties lost a valuable opportunity to settle, there [Read More]

By |December 14th, 2018|Research|

Preparing People to Be Influenced!

One Sunday (October 23, 2016), I was glancing through the Los Angeles Times and came upon an article by Robert Cialdini, a behavioral scientist and author of Influence: The Psychology of Persuasion published more than thirty years ago. He has published a new book entitled, Pre-Suasion: A Revolutionary Way to [Read More]

By |November 11th, 2016|News articles|
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