In recent blogs, I have discussed the importance of trust, rapport and reciprocity in resolving disputes. Something happened recently that highlights the importance of trust and rapport. Surprisingly, it has to do with one of my dogs- Buddy. Buddy is a rescue which we adopted when he was six years [Read More]
The last mediation I conducted in 2021 did not result in a resolution. There were a number of reasons why which I could not quite put my finger on. But over the holidays I read some books on negotiation which helped to crystallize my thinking. One of the books, Bargaining [Read More]
One of the courses I am teaching is Employment Dispute Mediation in which I am essentially teaching the students how to mediate. We are at the point of discussing persuasive techniques and bargaining tactics. One of them intrigued me because although I have used it, I did not realize [Read More]
In December 2001, my husband and I acquired Argus- an English Springer Spaniel that we rescued from a shelter. As we both work, I immediately went about finding a dog walker and did so within a day. I will call the dog walker- Jane. Up until last June, Jane has [Read More]
One thing I have learned about agreeing to teach a class is that it has caused me to focus on many things that have otherwise been floating around in my subconscious. One of these is negotiation tactics: what is permissible and what is not. In researching this topic for class, [Read More]
