I recently attended a mediation that highlighted the notions of the one-shot player versus the repeat player and the imbalance of power that accompanies it. The case involved a customer ( Joe Doe) and a large company ( ABC Inc.). The customer, Joe Doe, was unhappy with the services rendered [Read More]
In a Parable of Trust, I discussed how our dog- Buddy- has come to trust us so much that my husband was able to groom him without having to use a muzzle or render him semi-conscious with sedatives. The thesis was the difference trust makes when present. This week, I [Read More]
I have had several mediations lately in which the approach of the parties clashed. The clash can be labelled as the one-shot player vs the repeat player.(See: Is That All There Is? The Problem in Court-Oriented Mediation by Leonard L. Riskin and Nancy Walsh, 15 George Mason Law Review ___ [Read More]
Several weeks ago, I attended the annual fall conference of the Southern California Mediation Association (SCMA).  While all the sessions were very good, one of them on emotional intelligence (presented by Harold Coleman, Jr. Esq, Debra Dupree MFT, Psy.D., and Matt Argue, Esq. entitled “The Modern Mediator: Interplay of Psychology [Read More]
