tone Archives - PGP Mediation

It ‘s Tough To Negotiate by Email!

I do not know about you, but I have been emailing much much more over the last thirteen months than in pre-Covid days. And, with this increase has come attempts to negotiate by e mail. A recent study confirms what my gut has told me: that negotiating by e mail [Read More]

By Phyllis Pollack|May 7th, 2021|Negotiating|

Watch Out for the Non-Verbal Ques!

One of the latest blog posts from the Harvard Negotiation Project notes the importance of understanding body language in negotiations. Written by the PON staff and posted on January 30, 2020, “Using Body Language in Negotiation” analyses three situations in which analyzing body language may improve the outcome of your [Read More]

By Phyllis Pollack|February 14th, 2020|Research|