Phyllis Pollack

/Phyllis Pollack
Phyllis Pollack

About Phyllis Pollack

Phyllis G. Pollack, Esq. the principal of PGP Mediation (, has been a mediator in Los Angeles, California since 2000. She has conducted over 1700 mediations. As an attorney with more than 35 years experience, she utilizes her diverse background to resolve business, commercial, international trade, real estate, employment and lemon law disputes at both the state and federal trial and state appellate court levels. Currently, she is the in­coming chair of State Bar of California’s ADR Committee. She has served on the board of the California Dispute Resolution Council (CDRC) (2012­2013), is a past president and past treasurer of the SCMA Education Foundation (2011­2013) and a past president (2010) of the Southern California Mediation Association (SCMA). Ms. Pollack received her BA degree in sociology in 1973 from Newcomb College of Tulane University and her JD degree from Tulane University School of Law in 1977. She is an active member of both the Louisiana and California bars. Pollack believes that it is never too late to mediate a dispute and recommends mediation over litigation as it allows the parties to decide their own solutions.
15 06, 2018

New Rules

By | 2018-06-01T13:27:03+00:00 June 15th, 2018|Legislature|0 Comments

After many years of study and discussion, the California Supreme Court has finally adopted a modified version of the ABA Model  Rules of Professional Conduct. By order entered  May 10, 2018, the Court approved the request of the Board of Trustees of the State Bar for approval of comprehensive amendments to California's ethics rules for [...]

8 06, 2018

Emotional Triggers

By | 2018-05-17T11:04:19+00:00 June 8th, 2018|Research|0 Comments

My office is in downtown Los Angeles.  I usually start my mediations at 10:00 a.m. For a reason: so that the parties do not have to fight rush hour traffic to be on time (even though rush hour seems to be never ending). I have found that if people walk into a mediation angry and [...]

1 06, 2018

“Trusting” the Expert

By | 2018-05-17T11:03:47+00:00 June 1st, 2018|Research|0 Comments

In its Smarter Living section on April 29, 2018, the New York Times posted an interesting article about how our unconscious biases can play tricks on us when it comes to experts. In an article entitled  How Your Brain Can Trick You Into Trusting People, Tim Herrera discusses the shortcuts our brains take in everyday life [...]

25 05, 2018


By | 2018-05-17T11:02:59+00:00 May 25th, 2018|Actual Mediations|0 Comments

Recently, I wrote about the lack of preparation. This week, I am taking that topic one step further: detachment! I had a bizarre mediation the other day. As usual it was a lemon law matter but this time it involved both the manufacturer and the dealer. Unlike many other instances, the manufacturer did NOT agree [...]

18 05, 2018


By | 2018-05-17T11:15:46+00:00 May 18th, 2018|Odd stuff|0 Comments

God, grant me the Serenity To accept the things I cannot change... Courage to change the things I can, And Wisdom to know the difference. (The Serenity Prayer) Several years ago, when my mother had severe dementia and was extremely ornery and contrary, my sister suggested that I read and remember the Serenity Prayer. I [...]

11 05, 2018

The Need For Preparation!

By | 2018-04-23T15:23:22+00:00 May 11th, 2018|Actual Mediations|0 Comments

Several times in the past, I have discussed the need for each party to prepare for mediation for it to be successful. As you may guess, I return to this topic again because I just conducted a mediation that went nowhere fast because plaintiff was not prepared. It truly did not know what it wanted [...]

4 05, 2018

Joint Sessions CAN be Valuable!

By | 2018-04-16T16:47:11+00:00 May 4th, 2018|Actual Mediations|0 Comments

Many mediators in California will acknowledge that most parties in litigated cases do not like joint sessions and prefer to mediate using caucuses or separate sessions only. There are various reasons for this, among them a belief that counsel may lose control of the situation, that the joint session will devolve into a hostile, adversarial [...]

27 04, 2018

An Update on Prior Disclosure.

By | 2018-04-26T12:22:25+00:00 April 27th, 2018|Legislature|0 Comments

As some of you may recall, the California Law Revision Commission issued its Tentative Recommendation late last year to create an exception to mediation confidentiality. However, the proposed statute could not find a sponsor and so never got introduced into the legislature. Instead, Senator Wieckowski introduced SB 954 on January 30, 2018 which would add [...]