Unitasking

Often, during a mediation, I will ask a party, "What will it take to resolve this dispute? "  Every once in a while, I am met with silence or a blank look. Why? I suspect it is because she really has not had the “quiet” time to reflect. Like everyone else in [Read More]

EMPATHY- Part 1

Empathy- it is an interesting word. Although containing only 7 letters, it is packed full of meaning. The Merriam-Webster dictionary defines “empathy” as “the feeling that you understand and share another person's experiences and emotions: the ability to share someone else's feelings.” Or, more explicitly: “the action of understanding, being [Read More]

By |July 31st, 2015|News articles|

How Not To Apologize!

Apologies have been much in the news this week. More specifically, Donald Sterling, in his interview with Anderson Cooper of CNN, in attempting to apologize, actually demonstrated how NOT to apologize, and how an apology can backfire if not carefully crafted.After watching the CNN interview, I decided to delve into [Read More]

By |May 16th, 2014|News articles|
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